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Plant Warranty & Return Policy

Return Policy

PLANTS:
Plants must be returned within one week of purchase in the same condition with receipt in order to receive full refund.
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OTHER:
Items must be returned within 30 days of purchase, in the same condition purchased in with receipt in order to receive a full refund. 

Extreme Heat Advisory

During periods of extreme heat, prolonged drought, or water-use restrictions, newly planted trees and shrubs may experience additional stress as they become established. While our warranty does not cover damage resulting from environmental conditions beyond our control or from improper or insufficient watering, we're committed to helping your plants succeed.

If you notice wilting, leaf drop, discoloration, or any other signs of stress, please contact us as soon as possible. Our knowledgeable nursery staff can help identify the cause and recommend the best steps to improve your plant's chances of recovery. Early intervention often makes all the difference.

Plant Warranty Policy

At Morris Nursery, we proudly guarantee all trees and shrubs with the purchase of our recommended amendments for one year from date of purchase.

  • ​Plants must be planted according to the instructions and recommended products noted below  

  • All returns must be accompanied by receipt and valid warranty sheet  

  • No refunds will be made on warrantied plants; Exchange or replacement only  

  • Plants purchased on sale will only be credited for the sale price  

  • The customer is responsible for paying the difference between the original plant price and the new plant price.


Our warranty does NOT cover: 

  • Plants planted in pots/containers  

  • Plants killed or damaged by rodents, insects, animals, chemical damage, mechanical damage 

  • Plants killed or damaged by watering issues, neglect, lack of care  

  • Annuals, Bedding Plants, House Plants, Air Plants, Tropicals, Dogwoods

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*If at any point you notice a problem with your plants, we ask that you bring in sample leaves, a small branch, or photos immediately so we may determine the issue & find a solution

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